Shreyas Khatavkar
Posted on: 14-07-2025
I never usually put Google reviews, but here it is -
I decided to explore following options: Dhone Kia, Manjari (just 3.1 km away), and Crystal Auto Kia, Baner (25 km away), in addition to Aman Kia, Wakad (30 km away).
From the outset, Mr. Rohan Kamble of Aman Kia, Wakad, impressed me with his humility and genuine eagerness to assist—more so than any other sales consultant I interacted with. Despite Aman Kia being the farthest showroom from my home, Rohan’s persistence and dedication stood out.
So, what made me choose Aman Kia, Wakad, even though it was the most distant option?
1) Mr. Rohan Kamble
Among all the sales consultants I interacted with, Rohan stood out for his exceptional attitude and commitment. Initially, I was a disappointed customer—the first salesperson from Aman Kia hadn’t followed up, leaving me feeling that my business wasn’t valued. However, Rohan completely turned this around. He made sure every one of my questions was answered thoroughly and to my satisfaction.What impressed me most was Rohan’s consistency. While it’s common for sales consultants to become less attentive after a booking or full payment, Rohan maintained the same high level of support throughout the entire process. His actions consistently backed up his words, unlike my experiences at other showrooms, where consultants often became dismissive or disinterested if they couldn’t answer my genuine questions.
2) Quotation
Rohan went above and beyond to secure the best possible quotation for me. Despite the fact that I had another showroom just 3.1 km from my home—while Aman Kia, Wakad was ten times farther—Rohan made it clear that my business was important to him. His dedication and genuine interest in helping me stood out, especially compared to sales consultants at other showrooms who didn’t inspire the same confidence. Even if the quotation hadn’t been the absolute lowest, I would have still chosen Aman Kia, Wakad, thanks to the trust and assurance Rohan provided throughout the process.
3) 3rd Party Pre Delivery Inspection (PDI)
A 3rd Party PDI involves a thorough inspection of the car by an independent automobile engineer. Using specialized instruments, they measure paint thickness to ensure panels haven’t been repainted—helping rule out prior accidents. They also examine the condition of the tyres, check for scratches, swirl marks, or any other imperfections, and use OBD scanners to detect error codes and assess the vehicle’s overall health. At Aman Kia, Wakad, I was allowed to conduct this comprehensive inspection, and my car achieved a perfect 10/10 PDI score.In contrast, Crystal Auto Kia, Baner, specifically denied permission for a 3rd Party PDI, which raised concerns for me.
4)Delivery Day Experience
I would rate the delivery day experience a perfect 10/10. Aman Kia has a dedicated team to manage all aspects of the delivery, providing pooja samagri, garlands, agarbattis, flowers, and more. The team was exceptionally accommodating, capturing photos and videos from any angle I requested. Special thanks to Rohan, whose knowledge of cinematic angles ensured excellent coverage of the event. Although my delivery was scheduled on a busy Sunday with eight deliveries planned, the team graciously allowed me extra time with my car for photos and videos, never making me feel rushed. They understood the significance of the occasion and went out of their way to ensure my satisfaction, even repeating shots multiple times until I was happy with the results. You can see the delivery day video and photos posted alongside this review to experience it for yourself.
5) Washrooms
While this may not typically be a deciding factor, it’s worth noting that their washrooms (for both men and women) are noticeably cleaner than those in other showrooms.
All of the above points should be considered fundamental for any car showroom, yet it’s rare to find all of them met to one’s satisfaction. I am truly pleased that Aman Kia, Wakad, exceeded my expectations on every front—special thanks to Mr. Rohan Kamble for making this experience exceptional!