Kia Car Showroom - Akshay Kia, Awadhan

Very good Service All sales Staff

I had a genuinely positive and satisfying experience with Akshay Kia, Dhule, and I feel compelled to share my feedback based on their overall service, professionalism, and customer focus. This was in relation to my Kia Seltos (Car No: **BH****B). 1. Exceptional Customer Service: From the moment I stepped in, the staff at Akshay Kia was courteous, approachable, and well-informed. They took the time to understand my concerns, explain the process clearly, and ensured that all my queries were addressed with patience and transparency. 2. Proactive Support and Follow-up: A special mention to Mr. Chetan Jadhav and Mr. Hemant Baviskar, who went above and beyond to help me with the infotainment system replacement for my Kia Seltos. Their persistent follow-up with the Kia factory team, coordination for warranty approval, and timely updates were truly commendable. It’s rare to see such dedication in today’s fast-paced environment. 3. Smooth and Transparent Process: The entire experience—from diagnosis to warranty claim and final replacement—was handled professionally and with utmost clarity. I was kept informed at every stage, and all procedures were completed as committed, without unnecessary delays. 4. Quality Workmanship & Facility: The replacement work was done with precision, and the vehicle was returned in clean condition with all functions tested. The service center is well-maintained with a comfortable waiting area and courteous front-desk support. 5. Trust and Reliability: What sets Akshay Kia apart is the trust they build with their customers. They don’t just deliver a service—they deliver peace of mind. This experience has strengthened my confidence in both the Kia brand and the Akshay Kia dealership team. If you’re looking for a dependable Kia dealership that combines professional expertise, genuine care, and customer-first attitude, I highly recommend Akshay Kia, Dhule. They’ve earned my respect and loyalty. Thank you! Regards, Hemant Patil Kia Seltos – **BH****B